Rararaw Shipping and Handling Policy

📦 Rararaw Shipping & Handling Policy

 

At Rararaw, we are committed to ensuring your high-quality silhouettes reach you with the care and speed you deserve so you can Unleash your Raw Confidence as soon as possible.

 

Our Fulfillment Promise

To provide you with the latest designs and best value, our premium collection is sourced, prepared, and fulfilled through our trusted global network of logistics partners. While your order may be prepared in international facilities, we at Rararaw ensure that every product is handled with the utmost care and lovebefore it begins its journey to you.

 

1. Processing & Handling

  • Handling Time: Please allow 2-5 business days for your order to be processed, quality-checked, and packed by our logistics team. This time ensures your premium silhouette meets our rigorous standards.

  • Order Confirmation: Once your order is placed, you will receive an immediate confirmation email. A separate Shipment Notification email containing your tracking information will be sent once the order leaves the facility.

 

2. Shipping Times and Estimates

All delivery times provided are estimates only and are not guaranteed, as we rely on the efficiency of third-party global carriers (USPS, UPS, etc.).

  • Estimated Transit Times (After Processing):

    • United States, UK, Australia, Canada: Typically 7–14 business days.

    • Asia (Singapore, Malaysia, Japan, Korea): Typically 7–14 business days.

  • Disclaimer: We are not responsible for delays caused by the shipping carrier, customs processing in the destination country, or unforeseen circumstances outside of our control.

 

3. Shipping Costs

Shipping costs are calculated at checkout based on the destination and the weight of your order.

  • FREE SHIPPING

 

4. Final Sale & Hygiene Commitment (Crucial)

At Rararaw, all sales are final.

To uphold the highest standards of hygiene and quality control across our entire intimate apparel collection, we do not accept returns or exchanges for any reason. This policy ensures that every piece you receive is brand new and pristine.

  • We strongly recommend reviewing our detailed Size Guide before ordering to ensure the perfect fit and confidence from the start.

 

5. Damaged or Defective Goods

If your item arrives damaged or defective, please contact us immediately within 7 days of delivery at info@rararaw.com with your order number and clear photos. We stand by our quality and will arrange for a prompt replacement.